The EMC marketing guys are being fantastic with providing prizes for these surveys (the data gathered must be of great quality). The most recent survey on process efficiency was a great success and we had a lot of valuable feedback from the respondents so we thought we’d run a third and final survey in 2010…

This one is aimed at surveying how Government can provide better service to citizens and make the state sector more efficient in the process – I’m sure all of us have suggestions on how best to achieve this and we expect many of the responses to come from those that actually understand how Government works (i.e. public service employees), and so we’ve taken a different approach to the prize.

The prize is a $500 donation to the charity of your choice and the winner will also get from free publicity for the charity on my blog when we post the winner!

ECM · Enterprise Content Management · records management · Survey · Win

Photo attribution: http://www.flickr.com/photos/jaredearle/4601751897/

Congratulations to Richard Weir who is our second winner on Documentum World and the lucky recipient of a 32gb iPad!  Thanks to everyone who took part, we will be posting some of the findings from the survey shortly, so please check back soon…

iPad · Survey · Win

Photo attribution: http://www.flickr.com/photos/jaredearle/4601751897/

Hi. A quick reminder that my Financial Services survey is closing shortly.

If you haven’t as yet completed the survey please do, as I am really keen to hear your thoughts about process and customer satisfaction. Please click here to take the survey and don’t forget – there’s still a chance to win a 64GB Apple iPad.

Thanks for your time and reading my blog

Lawrence Maynard

iPad · Survey · Win

When I convinced the guys in marketing to sponsor the prize for the last survey on Process and Safety, there was a bit of healthy skepticism about what the results would be. But the response has been fantastic and given me some great insights. Based on the results, I’ve decided to run a new survey every couple of months and hopefully each time will focus on a different industry segment and business issue.

My new survey is framed around how your organisation uses it’s process to interact with a new customer. It addresses efficiencies (or lack of efficiencies) around the process, and how by improving your processes it can lead to better customer service and increased revenues. Thanks for taking time out of your busy day to participate in the survey, I really appreciate it.

Case Management · Enterprise Content Management · iPad · Survey · Win